Frequently Asked Questions

Are we the right therapist for you?

You may have tried therapy before and it wasn’t the right fit or you have go-to podcasts and self-help books on your bedside table. Yet, you still feel stuck and overwhelmed.  

We help clients give voice to what they are experiencing, feeling, and needing in order to get at the root of change.

Every person experiences significant life events and our therapist are no exception. Our lived experience allows us to bring empathy and understanding to our work while also holding space for the uniqueness of your story. 

Clients describe us as engaged, interactive, warm, direct and supportive. We believe humor is an essential part of the therapy process - everything we do together doesn’t have to be heavy!  We’ll encourage you to explore patterns and aspects of yourself with curiosity and the compassion needed for change to happen. 

We may feel alone but many of our feelings, thoughts, and experiences are shared.

Where are you located and do you offer Telehealth sessions?

We have three locations in Georgia, but many of our clients are from outside of Georgia and even in other countries. Currently, our Buckhead location is closed due to COVID. Our Suburban Medical Center location in Peachtree Corners, Georgia is open, our Athens/Watkinsville Georgia, location is open and we are seeing clients in person in these locations. We also offer sessions by computer or phone. These are private 1-1 HIPAA compliant Telehealth sessions.

How do I schedule my initial session?

You can contact our office at 678-969-3353. Or email us at Hello@HealingLifeInstitute.org. Or schedule a session online through our online booking portal here. Please contact our office if you have any questions about availability not listed online.

Do you take insurance or offer a sliding scale?

Although we do not accept insurance, we are happy to provide the necessary documentation to file a reimbursement claim with your insurance company. Out- of- network services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage by calling your insurance provider and asking the following questions:

  • Do I have mental health and/or counseling insurance benefits?

  • Does my HSA account cover mental health, counseling, and Telehealth services?

  • What is my deductible, and has it been met?

  • How many sessions per year does my health insurance cover?

  • What is the coverage amount per therapy session?

  • Is approval required from my primary care physician?

We do offer a sliding scale. We understand that counseling fees can hinder seeking help, and we take into account the client’s income and any extenuating circumstances. Your therapist is happy to work with your budget and needs to provide a plan that will work for you.

How does your therapy work?

Your very first appointment will be an intake assessment of your background, your family history, and the current issue that brought you into therapy. The following sessions help to formulate a plan to focus on your needs in a safe place so that you can strengthen your resilience, develop coping skills and find meaning and joy in the midst of your healing.

What do you specialize in?

Our specialities include:

We work with Individuals, Couples and Families that are struggling with self esteem, anxiety, grief, depression, addictions, anger, narcissism(if you are a narcissist, think you are involved with a narcissist), infidelity, family of origin. We also offer Life Coaching for those who want a strategic plan and accountability partner to help you achieve your goals.

What kinds of patients do you see?

Healing Life Institute is dedicated to serving individuals ages 13 and up, couples, families.

What is your cancellation policy?

Our therapists, life coaches & relationship coaches keep a full schedule and consider time with clients to be a professional commitment, and we ask that you do the same. If you need to cancel or reschedule, please notify your therapist or coach, or contact our front office staff at least 24 hours in advance. This helps us to inform other clients who may be on a waiting list. If you need to cancel or reschedule within the 24-hour window, you will be held responsible for the full fee.

What is The Healing Life Method?

A proven process that provides immediate and lasting change in your life and your relationships. Top Family & Marriage Therapist, Brit Morris, saw a need to help her clients make positive changes in their lives. She set a goal to create a simple model to help people create the impossible in their lives. As a result, ‘The Healing Life Method’ was created by Bridgette and she has been using this method in her private practice for the past 10 years and has seen incredible results. Lives have been changed, relationships restored, and dreams fulfilled.

What is a “Fast Start”?

Sometimes you need a fast start on the road to healing, so we created a fast start for you. This is a 30-minute session designed to pinpoint what you are struggling with and walk away with clarity and an action plan to change your life. This unique approach is custom designed for your needs and does work. This is a great opportunity to get that troubled situation really moving in a positive direction. This has been very effective if you are dealing with a narcissistic person.

What is Life Coaching?

Life coaches are often the unnamed heroes behind the greatest accomplishments by leaders & individuals. They help guide you to be the best you. Together you & your certified Healing Life Institute life coach will focus on addressing and improving who you are at your core so that you can make lasting change where you want it most. You will identify what changes you want to make and design a plan to follow. If you want to improve your individual performance, satisfaction in business, in school, purpose in life, restore or rebuild a relationship we can help.

Do you work with clients of different faiths?

YES! We welcome clients of all faiths. In fact, it’s not uncommon for us to work with someone who is questioning God, questioning their beliefs, or have left church or religion. We hope you understand we respect everyone’s individual choices and beliefs. We strive to help you find the best answers for you, embrace those decisions, and soar in your life!

What additional services do you offer?

  • Phone consultations with the client, physicians, attorneys, or others designated by the client on his/her release of information form (ROI). These services will be billed at the above listed hourly rates.

  • Written report preparation fees (whether they are for the court, insurance, medical, client, etc.) These services shall be billed at the above listed hourly rates.

  • The court or legal process appearance fee, whether subpoenaed by a client or any other party about the client, including but not limited to court attendance, testimony, deposition, hearings, trials, legal proceedings, mediation, or representative meetings, shall be billed at two times the above listed hourly rates.

  • Court travel time (both to the destination and return trip) shall be billed two times the above listed hourly rates.